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Trusted house & bond cleaning in Melbourne.
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Frequently Asked Questions

Everything you need to know before booking a clean with Clego.

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Do I need to be home during the clean?

Not at all — most clients leave access instructions and come home to a finished job. Whatever's easiest for you.

Do you bring your own supplies and equipment?

Yes, every visit — you don't need to provide anything.

Is the price locked in before you arrive?

Yes. We confirm a fixed price over WhatsApp before booking, based on your property size and the service you choose.

What if my agent isn't happy with the end of lease clean?

Tell us within 72 hours and we'll come back and fix the flagged areas, free of charge. That's our bond-back guarantee.

Can I cancel or reschedule?

Anytime — no lock-in contracts, no cancellation guilt trips. Just message us.

How can I pay?

Card online via secure link, tap-to-pay on site (tap your card on our cleaner's phone — no terminal needed), or a bank cheque.

Which suburbs do you cover?

Inner and greater Melbourne — see our full service area list. Can't see your suburb? Message us, we're expanding coverage every month.

How far in advance should I book?

We can often fit next-day or weekend slots. Message us on WhatsApp and we'll confirm the soonest available time.

Are your cleaners insured and background-checked?

Yes — every cleaner is police-checked and reference-checked before their first job, and we carry full Public Liability insurance on every visit.